Do you offer discounts on your online store?
We align our discount offers on different occasions as well as during our promotional campaigns.
Can we order custom designs for leather jackets?
Our stylists welcome your ideas to make a perfect leather jacket of your choice. Simply, contact our customer representative or e-mail us your specifications to design a leather jacket that suits you.
Is online shopping at your website safe?
Using various security protocols, we acknowledge effective security throughout your online shopping. We make sure that none of your private details is compromised while our services should satisfy your fashion needs every time you order on our website. Hence, the online shopping at our web store is safe and secure.
Are your jackets made from pure leather?
Yes, our jackets contain pure leather material with 100% high-end premium quality that gives you the style of fashion in any class you step in.
In how many days you deliver the jacket?
It normally takes 7 to 14 business days to deliver the jacket to your doorstep. However, if you’ve customized the order according to your preferences, it might take more than 14 business days to deliver the leather jacket.
How you accept payment from the customers?
Celebrity Jacket has simple payment options. You can pay for your favorite leather jacket through either PayPal or credit cards. We accept MasterCard, VISA, American Express, Western Union, Money Order, and even wire transfer.
How can I cancel my order after it has been placed on your website?
If you are not satisfied by our service or quality of products, e-mail us to cancel you order immediately after the successful order placement. Follow our order cancellation policy to read further details.
Will I get the leather jacket as it is shown on the website?
Yes, the leather jacket you ordered will be exactly what we’ve shown on our website. We take care of our customers and that’s why our products are photographed in our store so that you can view the quality, color, and material through the graphics.
Do you refund the amount if the leather jacket is out of stock?
As per our refund policy, we re-credit the desired amount if the ordered jacket is out of stock. You will receive the refunded amount in minimum 5 to 7 business days.
How is your customer service in terms of dealing with orders and cancellations?
Our customer service is very efficient in dealing the orders and cancellations. If a customer is unsatisfied with the service or the product ordered on our website, our customer representatives consult to find out the issue. However, the customers are dealt by providing them complete assistance throughout their online shopping.
.What is the procedure returning a jacket?
If the jacket you ordered is not matching the specific requirements, you can easily claim us the return as mentioned in the return and exchange policy. The customer is required to send us back the jacket within the 30 days of receiving the order.
How do I choose the right size for my leather jacket?
You can follow our size chart and send us the measurements so that the leather jacket could be stitched according to your measurements. Our stylists will check your measurements and confirm the order in the required time.
.Will I be able to track my order?
You can easily track your order once placed on our web store. When we confirm an order for leather jacket, an order ID is sent to the customer through whom the customer can e-mail the service provider to track the progress of delivery.
How may I contact CelebrityJacket?
You can send us your query by emailing us at email@example.com.